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We are strategic partners of large companies managing their voice and user experience in every channel through our Customer Care service.
9 out of 10 customers recommend us.
In an omni-channel world, we add real value to large companies requiring a Contact Center BPO solution to relate with their customers.
Multi-channel Management of customer relationships.
Customer Experience with artificial intelligence.
Account activation and maintenance, dispute resolution and claim management.
Loyalty, accreditation and reimbursement programs.
Cross selling or “upselling” on incoming calls.
Tier 1 and Tier 2 Technical Support Service.
Tier 1 and Tier 2 Help Desk Support and operations.
Service-related industries: Mass Consumption, Telecommunications, Finance and Insurance.