For 17 years we have been
strategic partners of more
than 40 global brands

Partners in
6 countries

Total of conversations
managed per year

Employee engagement
according to GPTW

Customer
recommendation rate

Apex Today

14 Operational Centers

Argentina

Buenos Aires
Córdoba
Resistencia
Rosario

Brasil

São Paulo

Chile

Santiago
Talca

Colombia

Bogotá

Honduras

San Pedro Sula

Paraguay

Asunción

We were born to create the future
we want to see

A future positively transformed by the memorable
experiences and conversations we create
for our clients’ customers.

We work from our DNA and our company culture
to make the world a better place to live.

Service Design Model

Our customer management model is divided
into three main stages:

Understand

We combine information, technology and our experience to get to know your customers.

Design

We rethink, co-design and co-create with our clients the customer journey to offer the ultimate experiences.

Improve

We use products and technologies that transform experiences and enhance the human factor so as to achieve excellent operational results.